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News and reports

Annual Report 2022-2023

Annual Report 2022-2023 - Together we're making health and social care better

Our 2022-2023 Annual Report is a showcase of the work we completed throughout the last financial year. Read about our year!
29 June 2023
Report
Policy

Our Volunteer Handbook

This handbook has been produced to help to introduce you to the work of Connected Together CIC (CTCIC) and the organisations it manages, including Healthwatch West Northamptonshire (HWW) and Healthwatch Rutland (HWR).
6 June 2023
Report
Policy

Disclosure and Barring Service Policy

The Connected Together DBS policy covers staff and volunteers across all Connected Together CIC (CTCIC) subsidiaries and contracts.
10 May 2023
Report
HWNW

Our Board Meeting Minutes from 2022

Read the minutes from our board meetings that took place in 2022
22 February 2023
Report
Policy

Our Record Keeping and Retention Schedule policy

In general, the staff records (including those of volunteers) should be retained for 6 years after the end of employment, but need only contain sufficient information in order to provide a reference (e.g. training and disciplinary records).
24 January 2023
Report
Policy

Our Complaints Policy

Individuals and organisations have the right to express their views about the performance of Connected Together CIC. Anyone who is dissatisfied with any aspects of the service received by CTCIC can make a complaint under this policy.
24 January 2023
Report
Policy

Our Enter and View Policy

The purpose of this policy and procedure document is to ensure that Healthwatch (HW) staff, volunteers and external stakeholders are clear when, where and how Enter and View is carried out.
17 January 2023
Report
Policy

Our Media Policy

The purpose of this policy is to ensure Connected Together CIC and all its organisations/contracts, for example HWNW and HWR, have a clear process for managing media relations which staff, board members and volunteers all understand and comply with.
8 December 2022
Report
Policy

Our Health and Safety Policy

Connected Together (CTCIC) is committed to the health, safety and welfare of employees as defined in all current legislation and relevant codes of practice and guidance applicable to the services we provide.
8 December 2022
Report
Policy

Our Problem Solving policy

Occasionally issues can arise when someone is volunteering with us. It is important to have procedures in place to help deal with any issues before they become bigger problems
3 October 2022
Report
Policy

Our ICT Acceptable Use policy

The purpose of this policy is to ensure that all ICT equipment used by Connected Together CIC, (from hereinafter referred to as CTCIC) and all contracts it holds is used effectively, safely, and legally
3 October 2022
Report
Policy

Our Environmental Policy

CTCIC recognises that under environmental legislation it has responsibility and accountability for its impacts on the environment created (both directly and indirectly) by our operations, services, and activities.
3 October 2022
Report

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