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News and reports

Three women talking in hospital corridor

NHS hospital complaints

The care you receive in an NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with an NHS hospital.
30 November 2014
Advice and Information
Woman speaking to receptionist

Complaints about other NHS services

NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you more about how to raise concerns about health services that aren’t GPs, hospitals and dentists.
26 November 2014
Advice and Information
Dentist looking at a dental x-ray

NHS Dentist Complaints

NHS dental care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start if you have a problem with an NHS dentist.
20 November 2014
Advice and Information
Male doctor speaking to a patient

Complaints about GPs

The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a GP.
20 November 2014
Advice and Information
Man in a care home

Domiciliary Care Lay Monitoring Pilot Project Report

Healthwatch Northamptonshire has been working in partnership with Northamptonshire County Council on a pilot project to monitor the quality of home (domiciliary) care services.
26 September 2014
Report
Two people talking in a waiting room

The views of people using Musculoskeletal (MSK) services and staff delivering MSK services

Working in partnership with the local NHS, we wanted to find out what patients and staff thought of current services and how they could be improved.
11 August 2014
Report
Two people sitting in a waiting room

Survey of patients waiting in Accident and Emergency at Northampton General Hospital

We asked 173 people in the A&E waiting area at NGH about what other services they had tried to access before going to A&E and what their experience was
5 August 2014
Report
Handing a leaflet infographic

Annual Report 2013-14

Read all about our year!
8 July 2014
Report
young female adult

A report on the views and experiences of children, young people and families of health and social care in Northamptonshire

Healthwatch Northamptonshire (HNW) wants to ensure that the views of children, young people and families are gathered and heard and positively influence current changes in health care for children and young people.
27 June 2014
Report
woman listening and signposting

Notes from Mental Health and Wellbeing Workshop

Healthwatch Northamptonshire held a mental health workshop in May to understand the changes happening in mental health services currently and to ensure service users and carers are involved
5 June 2014
Report
Person speaking to a pharmacist

VoiceAbility

VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services.
14 May 2014
Advice and Information
Elderly_woman_in_wheelchair

NICE Care Guides

A list of NICE's social and intermediate care guides
14 May 2014
Advice and Information

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