Our Customer Care Policy

Report - 3 October 2022

This policy covers Connected Together CIC and all its contracts and managed organisations.

Connected Together CIC (CTCIC) aims to provide services, which are:

• of the right quality

• good value

• effective

• efficiently managed

• capable of adapting to changing needs

• designed to meet the needs of all the people and diverse communities we serve

• customer centred, involving listening to customers, complaints, and comments, in a warm and friendly manner

• in line with statutory requirements

Read the full policy

Customer Care

Download (PDF 134 KB)

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