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Advice and Information

Health visitor at breastfeeding picnic

Whistleblowing - How a staff member can report a problem in the NHS or an Adult Social Care Service

NHS and adult social care are usually very good and most people don’t have any problems. But occasionally things can go wrong.
30 November 2014
Volunteer speaking with small child

Mental Health Services Complaints

If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint.
30 November 2014
Three women talking in hospital corridor

NHS hospital complaints

The care you receive in an NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with an NHS hospital.
30 November 2014
Woman speaking to receptionist

Complaints about other NHS services

NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you more about how to raise concerns about health services that aren’t GPs, hospitals and dentists.
26 November 2014
Dentist looking at a dental x-ray

NHS Dentist Complaints

NHS dental care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start if you have a problem with an NHS dentist.
20 November 2014
Male doctor speaking to a patient

Complaints about GPs

The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a GP.
20 November 2014
Person speaking to a pharmacist

VoiceAbility

VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services.
14 May 2014
Elderly_woman_in_wheelchair

NICE Care Guides

A list of NICE's social and intermediate care guides
14 May 2014
woman smiling

British Heart Foundation Heart Support Group

British Heart Foundation hosts Heart Support Groups, bringing hope and a healthier lifestyle to thousands of patients and carers across England and Wales.
14 May 2014
Man speaking to someone working in a health centre

Information and Signposting

Healthwatch Northamptonshire's information and signposting support is confidential and free. Below are some useful links or search our advice and information page for lots more articles.
14 May 2014
Two women reading together in a care home

Advice app for Carers

Agylia Care is a new social enterprise that has recently launched an app and online service for Carers. Agylia Care worked closely with two national charities to introduce this service and make it available free for Carers to use.
14 May 2014
Male doctor speaking to a male patient

Care Quality Commission

The Care Quality Commission (CQC) is the inspector and regulator for health and adult social care facilities in England.
14 May 2014

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