News and reports

There are new duties for local authorities, as well as changes to how care is charged for, who has to pay and how much people will have to pay towards their care.

Healthwatch Northamptonshire has published a report on patient experience of Kettering General Hospital NHS Foundation Trust (KGH)

Organisations that can help with general NHS Complaints and advocacy

Information about complaints advocacy and other advocacy services from VoiceAbility in Northamptonshire

A collection of local health and social care complaints contacts

NHS and adult social care are usually very good and most people don’t have any problems. But occasionally things can go wrong.

If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint.

The care you receive in an NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with an NHS hospital.

NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you more about how to raise concerns about health services that aren’t GPs, hospitals and dentists.

NHS dental care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start if you have a problem with an NHS dentist.

The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a GP.

Healthwatch Northamptonshire has been working in partnership with Northamptonshire County Council on a pilot project to monitor the quality of home (domiciliary) care services.